Sure, like all dental practices… we do dentistry. No mystery there. The difference is in the experience we provide the patient, team, and providers.

Here are words and phrases that distill the essence of who we are:

  • Unique
  • Fun
  • Caring
  • Impactful
  • Highly patient experience centered
  • Quality
  • Empathetic
  • Respectful

Words and statements said by patients that we thrive by:

  • Enjoyable
  • Easy
  • Friendly
  • The best ever
  • Comfortable
  • Funny
  • We’re done?!
  • You guys are the best!
  • Thank you!
  • I’m referring everyone!
  • Caring
  • I want to give you a hug!

I worked as an associate at Pleasant Dental for about 3.5 years, and truly couldn’t have asked for a better place to work.

Dr. Dietrich is not only an incredible dentist but a mentor and a friend. He will offer advice when asked but is completely non-judgmental, and not at all a “helicopter owner”.

If there is any indication of what an amazing environment Pleasant Dental is, it is the longevity of the other staff. Lisa has been working with “doc” forever, along with Maria up front. Assistants are amazing, well trained, and most of them have also been around 2+ years. The collegial and friendly environment cannot be understated, and it really made coming to work fun.

The patient population here is long standing and, understandably, places great trust in the Pleasant Dental name. Thanks to the robust patient flow and fact that they do not accept Medicare/Medicaid or HMO insurances, I was definitely very happy with compensation here.

Prior to coming here, I have had experience with problems common in other offices, and in particular corporate/DSO types – ineffective front office staff, poorly trained assistants, and high turnover.  Working here was an eye-opening experience in my journey as a dentist. I saw the possibility of happiness and satisfaction as an associate.

If we hadn’t left the Chicago area I would have stayed working with doc and his team indefinitely!

~ Dr. Shruti Gandhi