Our Patients Share Their Thoughts

                I had the best dental experience in my life. It was truly wonderful.

 

      There would always be pain when a needle was stuck in my gums (before). There was not any pain at all (here).

 

      Please, Please go there. They let you watch TV with ear phones and the best thing is there is no pain. Even if you don't have dental insurance they work with you.

 

- - Bessina W.

 

 

I was looking for a dentist. My concerns were that he listen to my fears and my finances. I received a flier in the mail six months ago about Dr. Dietrich’s practice, his value of treatment and the patients.

 

He (Dr. Dietrich) presents himself as a professional very caring person. I explained my fears to him and he enhanced my confidence level in him to a point where I felt completely fearless and confident in him. ** Not many doctors can do this***  (patient’s emphasis)

 

He thinks of your health and will begin by prescribing medication before and after treatment if needed.

 

He and his staff are very nice and caring. ** They call to make sure I was doing and feeling well after my root canal and made sure I was taking my medication.**  (patient’s emphasis)

 

Also, a plus is his fee was affordable and he offers other methods of payment.

 

I had two emergency visits and there was no problem for him to see me the same day.

 

I have recommended him to the people I do know, and those I don’t, with the highest praise I can give. He is the best dentist I ever had.

 

 

--  Ms. Betsy M.  

 

  

 

 

 

Dr. Dietrich truly made me feel comfortable, just as though I was one of his family members.

 

            When Dr. Dietrich Called me that night to make sure everything was OK I fell in love. Also I found out that I do have dental insurance (HMO which we don’t accept) but I’d rather pay for my service than trusting my teeth to someone else. I wish he could be my primary physician.

 

            The playroom is a good idea. Also the TV with the headsets keeps your mind off your teeth.

 

            I would recommend Dr. Dietrich to any and everybody, which I’ve done already. He has really made my first major dental appointment a pleasant experience. I wish more people could be like him doctor or no doctor.

 

            Thank you Dr. Dietrich for a job well done.

 

--  Annette M.


 

I had a toothache. I didn’t have an appointment, however, I was seen at once.

 

            I received information about the best type of medicine to take for the tooth ache. I did not feel pain when the tooth was taken out.

 

 

--  Athelstine G.

 

  

 

 

I felt very good and safe and I feel I got the best service I could get.

 

The staff made me feel like a person and not a paycheck.

 

I liked the way the staff worked with me and the way the dentist talked to me as a whole person.

 

--  Unsigned

 

 

 

 

Courteous, Kind, Patient

 

Everything was explained well. Service was great and felt very comfortable.

 

I improved my teeth and gums.

 

--  Valmar J.

 

 

 

 

Excellent

 

You make patients feel comfortable. Your friendliness, you seem to care for your patients. And you are very kind.

 

You did a great job with our daughters braces. She is able to smile with confidence.

 

--  Sara A.


 

            Initially, I was struck by the professional demeanor and the warm reception from your staff and you.

 

(I appreciated) the consultation session and the time you that was taken to provide me my options and payment arrangements.

 

(I also appreciated) the ability to receive service since I do not have dental insurance and your willingness to provide me with a payment plan for the services needed.

 

--  Olivia F.

 

 

 

Overall, the practice was wonderful, clean, friendly and very professional. Excellent advocates.

 

My greatest experience was being relaxed and pain free. The staff was very supportive and the dentist was very caring.

 

I became fearful of oral care at an early age. The fear kept me from caring for my teeth. Going from dentist to dentist trying to find one who cares and is gentle. I found one at Pleasant Dental. I cried with joy. Now my fears have decreased.

 

Thanks again to Dean Dietrich, DMD and staff

 

--  Bervely H., RN

 

 

 

 

Excellent.

 

            The dentist was very helpful in making sure that my tooth ache was taken care ofand that upon my leaving to go home I wasn’t in any more pain.

 

            The pleasant help that I received had a big factor in my returning back to see the dentist.

 

Thank you.

 

--  Anthony W.

 

 

 

 

The practice is very caring. They show compassion for scared patients.

 

I’m a patient who avoided Doctors for 10 years. Meeting Dr. Dietrich, who made me feel very comfortable, I opened my mouth with no fear. He said relax. I have seen worse.

 

I feel that Dr. Dietrich cares about my appearance.

 

Thank you Dr. D.

 

--   Shirley L.

 

 

 

 

 

I get the feeling Dr. Dean and staff really are concerned with community dental needs. I love this dental office. I’ve never felt so comfortable discussing my teeth.

 

I was having two teeth extracted and Dr. Dean went step by step with me on the procedure and it was painless and it didn’t take a long time.

 

When you go to the dentist often times we expect bad reports. I knew the condition my teeth were in. Dr. Dean never made me feel bad and after our consultation, my confidence level increased because I knew he would do everything possible to help me maintain healthy teeth!

 

--  Brenda J.

 

 

 

 

The doctor was great. He sat down with me first and talked about medical history and gave an impression of really caring for the person and not just making a quick dollar. He explained the cost. No surprises at the end of his service and for me that is a great plus.

 

I was a walk-in patient and you treated me like I had been coming to you for years. Within the first 2 hours of leaving I recommended you to several of my friends at work.

 

In a separate note she writes:

 

To Whom It May Concern:

 

My name is Nancy, and you made me feel as if I counted. Since I started going to a dentist I can say I never had a great experience with a dentist, until now.

 

I didn’t read your newsletter until after I filled out the questionnaire, only to find out other people have already said what I did on mine.

 

Your sign caught my eye and brought me to your doorstep. After I met the receptionist and doctor you guys will keep me coming back.

 

I just wanted to give you guys a big way to go and a big thank you.

 

 

-- Nancy W.

 

 

 

 

 

I thought the practice was pleasant, friendly and gentle.

 

I was relieved to discover how well the dentist treats his patients.

 

I appreciated the accurate answers the dentist provided in response to my questions.

 

-- Eva T.

 

 

 

 

 

(the practice) is very comfortable and relaxing. You put the patient first which is really rare now.

 

I was terrified when I came in and in a lot of pain. Everyone made me feel relaxed and didn’t yell at me because somebody else started the work and I wouldn’t go back.

 

I’m not afraid to have my teeth fixed, cleaned, or anything else. You restored my faith that not all professionals are in it for the money. That some went into their field because they care.

 

-- Vikki J.

 

 

 

 

(What is your feeling about our practice?)  Superior.

 

I was happy with the quick service.

 

I’m not in any more pain and I admire your prompt service and I want you to do the rest of my dental work.

 

--  Mary S.

 

 

 

 

(I felt you were) Very concerned and honest.

 

(I was particularly happy with) your service when I made the appointment.

 

You explained the payment plans and gave me time to take care of it.

 

--  George C.

 

 

 

 

Everyone was professional, courteous and informative.

The staff members are very pleasant and reassuring. I was very nervous but they made me feel at ease

 

I value the ability to eat again and to smile and not be embarrassed.

 

 

-- Sandra M.

 

 

(How did we do?) GREAT!

A pleasant visit. The staff helped me to relax.

The staff is great!! The doctor is absolutely gentle and very pleasant. I guess that's why it's caled Pleasant Dental.

 

Thxs.

 

Tammy B